Empowering Resolutions

Empowering you to achieve a superior solution.

News broke recently that Arnold Schwarzenegger fathered a child with his housekeeper of 20 years. From someone who watched Terminator 2 at least a dozen times that summer it came out on video, I am so disappointed. Granted, I was a tween then and watched it more for Eddie Furlong than Arnold Schwarzenegger, but still, I grew attached to Arnold in the process.

Every once in a while we hear about a story like this. The housekeeper or nanny lures away the man of the house for secret rendezvous. It’s a wife’s worst nightmare. You may even have failed to hire a nanny that was too a little too young or too pretty because of this fear. I know I definitely shot down a nanny candidate who blatantly flirted with my husband right in front of me. (Seriously – hair flipping and everything!!) But, there truth is, it doesn’t matter how old or attractive your household staff is, if your husband is a cheater, he will find someone to cheat with. Since Arnold cheated with the housekeeper, I won’t be surprised if we hear of other affairs of his soon.
The only advice I can offer is the same advice my mom offered me when I was in college and I was freaking out because my boyfriend was on Spring Break in Cancun (you know what I’m talking about). Do you trust him?  If you trust him, then TRUST him. If you don’t, then get out of that relationship. 
The truth is that there are plenty of women in the world, and you can’t keep them all away from your man. If your husband wants to cheat, he doesn’t need the housekeeper, he will find a way. Of course, that doesn’t mean you should hire staff who is actively pursuing your man (see hair flipping example above!)   
My heart is with your Maria Shriver.

Have you seen the newest “housewife” on Real Housewives of New York? Cindy Bishop is probably the farthest thing from the traditional housewife. She’s a single, working mom, and successful business owner of the Completely Bare Spa. After just a glimpse of Cindy in one episode, it’s clear that this woman knows what she wants and isn’t afraid to go after it. So, what happened when she realized that one of her nannies was walking all over her and needed to be fired? Well, Cindy was so afraid to fire her, that she had her brother do it! 

Yet again, we have another example of a fearless businesswoman collapsing when it comes to her nanny. Are you surprised? I’m not. As I’ve mentioned before, this is very common. The relationship between mom and nanny is unlike any other employment relationship. Hiring and managing your nanny requires a different set of skills than employee management in an office. So, don’t worry moms, if you struggle with these same issues. Try to address problems early on, before you get to the point of no return like Cindy of having to fire the nanny because things have gotten so bad. Many relationships can be improved and repaired before this point. For fast, personalized advice about how to solve your nanny issues, check out my new service: the Nanny Success Strategy Session.
Good luck to all the Cindy’s out there!

What do you do when you witness bad nanny behavior?  I’m not talking about your nanny, but rather, about someone else’s nanny?  Do you talk to the nanny?  Report it to the parents?  Post it anonymously online?  Ignore it and count your blessings that your nanny isn’t like that?

Write about it here! 

Stay tuned for my upcoming ezine which will give you tips about reporting bad nanny behavior….

Have you seen Bethenny Frankel’s new reality TV show, Bethenny Ever After? I’ve got to say, I’m a big fan of hers. I’ve watched her on a few reality TV shows and I’m reading her book, Naturally Thin (which I’m pretty sure is the source of those 5 pounds that recently came off!) Overall, she appears to be somewhat of a superwoman: a celebrity chef, best-selling author, successful businesswoman, wife and mom. I love her direct, no-nonsense personality. Plus, who wasn’t jealous when she rocked that bikini shoot just a few months after giving birth?

Her most recent show captures her life as a new mom and gives us insight into her relationship with her nanny. Here’s a woman who doesn’t accept lackluster efforts from anyone in business, yet when it comes to her nanny, uncharacteristically, she has become a pushover. 
We see a multitude of nanny problems on the show. First of all, this employee was originally a baby nurse, and just never left. This doesn’t appear to be a choice on the part of the parents, but seems like the nanny just kept extending her end date. Second, the nanny sleeps in every morning and disappears into the bathroom for an hour every day. Bethenny complains about this, but nothing changes. 
Third, in the last episode, the nanny asked Bethenny to bring the baby to her church for a blessing. Bethenny and her husband, Jason, confirmed with the nanny, that it was just a blessing and not a baptism. In the middle of the ceremony, it became clear that the baby was about to be baptized. Again, the parents asked the nanny to confirm that it was just a blessing, which she did despite the water about to be poured on the baby and the speaker outright stating that the child was about to be baptized. Just moments before the event, Bethenny took the baby out of the church. 
After the whole fiasco, Bethenny and Jason sat down with the nanny to discuss the situation. They explained that they didn’t want their child baptized into the Baptist Church (they were planning a baptism into the Catholic Church). The nanny apologized. Bethenny told her not to apologize, gave her a hug and said she was family.
The most interesting thing about all of this is that I have never seen Bethenny be so forgiving with any of her other employees. When she fired one of her personal assistants, she was very clear that he wasn’t meeting expectations and had to go. Yet, why does she shift into a completely different personality with the nanny? If you’re a mom, you know why … because SHE HAS HER BABY!
This is a very common problem! Women who are overflowing with confidence and unapologetically direct in all other aspects of their lives become wallflowers in the relationships with their nannies. However, if we want the BEST care for our children (which of course, every mom does), then we MUST take charge of this relationship.
If I could give Bethenny advice, here’s what I would say: BE THE BOSS! 
Bethenny has committed one of the most common mistakes in the mom-nanny relationship: telling her nanny, “We’re family.” Remember the show “Who the Boss? Blurring the line between the boss and the help is how things get complicated. It’s a pervasive issue that I help clients with and address in my upcoming teleclass (stay tuned!) I’m not saying you should be cold to your nanny. Go ahead and be friendly, just don’t be friends. 
When things get too cozy between a mom and her nanny, it becomes difficult to give feedback and have that feedback taken seriously. After all, you can’t fire “family” for sleeping in too late or taking too long in the bathroom. Plus, “family” can often single-handedly extend their stay in your home. You can’t fire them for that either. Family can even push you to choose a different religion for your child, but clearly, the nanny should not be doing that.
Don’t make the same mistake as Bethenny: be the boss!

It’s the holiday season, and for many families with nannies, housekeepers and other household employees, the question that arises is: what do I give my employee and how much should I spend? Are you curious as to what your friends in other households do, but were afraid to ask? Do you worry that you are sending the wrong message to your employee by giving too little or too much? Do you wonder whether you should give cash, a gift card, more paid vacation or other gift? 

There already is some information on the Internet about household employee holiday gifts. However, the problem with this information is that it is difficult to verify that the reports are accurate and the sources are actual household employers are not the nannies themselves. The employees have incentive to report a larger and more costly holiday gift in order to pressure employers to give more. Solution? I invited people whom I know are household employers to answer a poll about holiday gifts for their nanny, housekeeper, etc. Also, I asked them to answer a survey anonymously so that they wouldn’t feel the need to report a higher gift either. 
The results were surprising! While I’ve read multiple articles online stating that 2 weeks salary is the “going rate” for holiday gifts to household employees, in my survey of household employers in the NYC area not one single employer reported spending 2 weeks salary. Instead 50% reported spending approximately 1 week salary. Additionally, about 30% of households reporting giving less than 1 week salary and 20% of household employers reported giving between 1 and 2 weeks salary. 
Either this is a sign of the economic times and people are giving a little less this year, or the numbers out there are actually inflated. Whatever it is, my advice is not to use the holiday bonus alone as any kind of message to your employee, other than “thank you.” If you are unhappy with your employee’s performance, do not give them a small bonus and expect them to get the message. Rather, the end of year is a great time to schedule a conversation with them where you can evaluate how the employment relationship is going, and make plans for improvement in 2011. If you are super happy with your nanny, housekeeper, etc., now is a great opportunity to express gratitude for their hard work. Along with their holiday gift, however large or small, express your gratitude either in a card or in person. In any case, the beginning of the new year is a great time to give your employee feedback on the last year and to convey what you would like in the coming year. (More about how to have this conversation in my next ezine!) 
Once you decide the right amount to give your employee, what do you give them? I personally interviewed domestic employees and asked them if they would prefer cash, a gift card, a particular gift item, or paid time off. The response was overwhelmingly consistent: CASH please!! If you feel awkward about giving a monetary gift, many employers I surveyed reported that they gave both money and a gift item. If your funds are limited, don’t shy away from giving whatever you can in the form of money only. It appears that your employee would prefer a larger amount of cash, rather than less cash and some small gift accompanying it. 
At least that makes the holiday shopping list easier!! Now if only I could just give my parents cash…
Happy Holidays Everyone!
~Mediation Mama

So, I recently heard that they are doing a TV series about a litigator turned mediator. WHAT? Are you serious? This is MY life! Well, almost anyway. So I thought, if this is entertaining enough for TV, then it has GOT to be entertaining enough for the Internet. 

Hi Cyberspace. My name is Aimee Torres and I’m a lawyer who recently made a transition towards my passion: conflict resolution. What? I want to resolve conflict? “But Aimee,” you say, “you’re an attorney; you’re supposed to LOVE to argue.” Guess what? No, I don’t (despite what my husband might tell you!) Well, confession time: I really did like to argue for the greater part of my life. I thrived on conflict. I would jump at any political debate and was a proud member of the college debate team. I loved anticipating arguments from the other side, and planning my offensive attack. I was GOOD at it too. So what happened?  Read more →

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